RECALL

IMPORTANT RECALL NOTICE – AWESAFE BIOMETRIC GUN SAFES

Dear Customer:

Awesafe is conducting a recall of all Awesafe biometric gun safes that were sold before December 7, 2022, in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The safes contain a biometric reader that allows unpaired fingerprints to open the safe until a fingerprint is programmed, allowing unauthorized persons, including children, to access hazardous contents, including firearms.

You should immediately stop using the biometric reader included with the recalled gun safes, remove the batteries, and follow the instructions below to receive a free replacement safe.

While you wait for your replacement, only use the key for the recalled safe to store your firearms.

All units sold prior to December 7, 2022 are affected.

Units sold after December 7, 2022 are not affected. Safes without biometric readers are not affected

FIRST STEP: Determine whether you are covered in this recall. You need to first locate your awesafe biometric gun safe to participate in this recall. Then, fill out the form https://forms.gle/vxQoEMPXqovKxnA18 or email us at Recall@awesafeus.com, and we will help you determine whether you are covered in the recall. After confirming that your product is affected by this recall, please follow the following steps.

1. 1. To receive a replacement biometric safe, please disable the biometric reader by  puncturing the reader using a screwdriver and emailing a photo of the disabled reader to Awesafe at recall@awesafeus.com.

    

   2. To disable the biometric reader, follow these instructions:
      • Wear safety glasses.
      • Puncture the reader by hitting the reader with a screwdriver – strike the screwdriver with a hammer.
      • The following is a link showing how to disable your unit: https://www.youtube.com/shorts/is-ZLujBujk?feature=share

    

   3. Once Awesafe receives the photo of the disabled safe, we will send you an equivalent Awesafe biometric gun safe.

    

   4. After you receive your replacement safe, please dispose of your disabled recalled safe.

    

   We apologize for any inconvenience this may cause you and appreciate your cooperation. If you have any questions, contact us at recall@awesafeus.com.